In Lin Fanâs view, regarding this incident, neither the driver nor the female can be said to be completely at fault, yet both can be considered to have made mistakes, and their mistakes were caused by the platformâs rules.
The platformâs rules led to the conflict between the driver and the female.
The driver only wanted to earn more money and complete an order quickly, but the platform provided a 40-minute moving time, which allowed for a lot of operational space. Naturally, the driver hoped for this time to be as short as possible, because the longer it took, the more frustrated the driver would become, as it was a waste of time.
With some ideal customers, the moving could be finished in a dozen minutes, and sometimes the customer might even pay the driver extra to help with the moving. That could be described as a win-win situation.
But if the customer was someone like this female, meticulous and shrewd, not only not letting the driver earn a penny from the moving fee but also utilizing all 40 minutes to the fullest.
Itâs certain that the driver would be displeased.
Lin Fan himself had worked as a delivery driver, so he understood the feelings of the driver very well, feeling empathy, even though the situations of moving and delivering are not exactly the same, they both have times when they are driven mad by the platformâs rules.
The two great nightmares hanging over a delivery riderâs head are overtime and bad reviews.
When a delivery rider takes an order, they have to avoid overtime and bad reviews. To avoid overtime, they have to race through the streets; if the order is urgent, their mentality might break, leading to them becoming irritable and even cursing.
When Lin Fan first started delivering, it was the same for him, which can be considered human nature.
Because being late means getting deductions, and no one wants deductions from their own paycheck. Once money is involved, it becomes a conflict of interest.
Later, Lin Fan adjusted his mindset and slowly learned to be at ease; if he was late, then so be it, these things are always difficult to avoid.
Anyway, Lin Fan was alone, without much of a family burden, he could afford to lose money, so he adjusted his mindset and stopped being irritated by being late.
Similarly, there were bad reviews. At the beginning, for fear of getting bad reviews from customers, he was extremely cautious, serving customers as if they were empress dowagers, afraid of making them unhappy and getting a bad review.
If he was accidentally late or accidentally spilled the food, he would almost want to kneel down and beg the customer, asking them not to give him a bad review.
Later, Lin Fan adjusted his mindset, thinking "to hell with it, if you want to give a bad review, go ahead, I donât need to pretend to be submissive to you."
Thus, a laid-back, carefree delivery rider was born.
Of course, not everyone can be as carefree as Lin Fan. Lin Fan was still young and didnât have a family burden. Those delivery riders with heavy family burdens had to haggle over every penny. They couldnât afford the harm caused by overtime and bad reviews, so naturally, their mentality was prone to irritation and collapse.
Where was the driverâs fault? It was in having a poor service attitude. Even if dissatisfied with the customer, as a service person, he shouldnât have shown it. Thatâs an issue with the service attitude.
Because the driver showed his dissatisfaction, this female misunderstood and developed a fear, which indeed constituted an error.
"In todayâs society, arenât there already enough instances of drivers harming people? Can you blame me? Wasnât there an incident where a ride-hailing driver killed a female passenger? With that look of his, am I to blame for misunderstanding?"
The female said excitedly, her eyes reddening.
Lin Fan said, "Youâre right, you have this concern, and you canât be blamed, but shouldnât you be a bit calmer and find a better way to address it? Thereâs no need to jump out of the car, after all, thatâs too extreme."
The female said, "I was scared, could I calmly think about the problem? All I wanted was to escape his clutches quickly."
The truck driver looked speechless, "What do you mean by my clutches, are you solely blaming me for your paranoia? Did I ever touch you or threaten you verbally? Just because of my displeased look, you assumed I wanted to harm you? Are you out of your mind?"
The female snorted, "Just because of your look, because of your deviation, isnât that enough?"
For a moment, the two quarreled.
Suddenly, the sound of a police siren came from the distance; the police had arrived.
Lin Fan said, "You two donât need to argue anymore. I called the police, and let them investigate the situation. I believe the police will give you a reasonable outcome."
The police arrived and out of the car came a middle-aged policeman and a young policeman.
"Whatâs going on here? Who called the police?"
The middle-aged policeman asked.
Lin Fan said, "I called the police..."
Lin Fan explained the situation in brief.
The two policemen listened with surprise, even they found it somewhat incredible.
Following that, the police began an on-site investigation, and separately took statements from the driver and the female, eventually concluding that this really was just a misunderstanding.
It could be said that both the driver and the female were at fault, each receiving equal blame.
"Why were you unscathed after jumping off the speeding vehicle?"
The policeman also raised this question; it was very strange, didnât the female jump from the vehicle? How was she unharmed?
"He saved me." The female said, pointing at Lin Fan.
The policeman curiously asked, "How did you save her?"
Wei Yueâer took out a video of Lin Fan rescuing the female.
After watching the video, the policemen were left dumbfounded.
Did this really happen!
Oh my, thereâs someone this incredible!
The policeman educated the female, as Lin Fan had previously analyzed, if she had really fallen from the car, she wouldâve been dead for sure, and if it werenât for Lin Fan saving her, sheâd mostly be dead by now, or even if not dead, sheâd definitely be in the hospital being rescued.
In other words, Lin Fan was her savior.
Everything was just as Lin Fan had said.
The female previously didnât believe Lin Fanâs words and even retorted him.
After the policeâs education, she realized that Lin Fan was right, and her way of handling things was indeed too extreme. If it werenât for Lin Fan, her extreme way of handling things might have cost her her life.
Thankfully Lin Fan was there, otherwise, her life would have been lost.
"Iâm sorry, I wonât do this again. Thank you for saving me."
The female thanked Lin Fan.
This time, she finally thanked Lin Fan.
Lin Fan smiled and said, "No need to thank me, it was just a small effort on my part. Donât be so extreme in the future, or youâll end up harming yourself sooner or later."
The girlâs extremism would not only harm herself but might implicate the driver. Imagine if she really had jumped out and died, the driver would be blamed no matter what. If this got online, it would be even scarier. It might trigger an online outrage.
With that, the incident concluded, and Lin Fan then took his leave.
In West River Village, another big event was waiting for him.